1/23/26
We’ve developed what we call the Five Capacities of a Thriving Human System. The Five Capacities offer a holistic, human-centred way of understanding growth and performance, grounded in how people actually function at work, rather…
Read More
12/16/25
The empathy–shame paradox offers a compelling lens for understanding how internal conflict can shape external disconnection. When we experience shame, although deeply human, our capacity for empathy is diminished; rather than drawing people into solidarity…
Read More
11/19/25
Most workplaces don’t suffer from a lack of talent or ambition—they struggle with something far more human. Misunderstandings linger. Tensions build quietly. People feel disconnected even while working side-by-side.
Read More
11/14/25
Step into today’s workplace and you’ll feel it—a current of relentless change powered by AI and digital disruption, challenging every assumption about how organizations operate and succeed. Earlier this week, I attended a thought-provoking talk…
Read More
10/9/25
Empathy is often seen as a "soft" skill, a desirable but secondary quality for teams working on complex projects. However, as our world becomes increasingly interconnected and collaborative, empathy has proven essential for long-term success—especially…
Read More
10/7/25
In an ideal world, everyone would have a job they love. However, reality often diverges from this aspiration. Many people work out of necessity rather than passion, driven by financial obligations and the need for…
Read More
9/18/25
The same empathy that once made Ben & Jerry’s a symbol of conscience is also what drove Jerry Greenfield to walk away. Jerry Greenfield, co-founder of Ben & Jerry’s, has walked away from the company…
Read More
8/12/25
If leaders are emotional thermostats for their teams, then managing their own temperature isn’t just personal, it’s organisational. How can leaders manage what they transmit without becoming emotionally numb or inauthentic? Emotional regulation isn’t about…
Read More
8/7/25
In the realm of social media and viral content, bold assertions about success frequently emerge. A recent claim caught our attention: "91% of successful people have a strong EQ." While this assertion has already been…
Read More
8/4/25
Understanding the psychological mechanisms behind our interactions is crucial for fostering empathy and inclusion in the workplace. One such mechanism is anchoring. By recognizing and addressing anchoring, organizations can create more inclusive, understanding, and compassionate…
Read More